Finding someone reliable for a job around the house is a strangely difficult problem. You ask a neighbour, you get a number, the number does not answer. Meanwhile a skilled electrician two streets away is looking for work and has no idea you exist. Brikoula exists to close that gap.
Two sides, one connection
Brikoula has two kinds of people on it. Some have a mission that needs doing: a leaking tap, a fridge that stopped cooling, a flat to move out of. Others can carry those missions out: the plumbers, electricians, cleaners, movers and carpenters who do this work every day.
The platform's only job is to put those two sides in contact. You describe what you need, it becomes visible to the relevant professionals nearby, and the connection happens. Brikoula is not a middleman on the work itself. We do not set the price of your job, we do not take a cut of it, and we do not stand between you and the person you hire.
What the categories cover
Missions are organised into categories so the right professionals see them: plumbing, electrical, transport and delivery, cleaning, masonry, appliance repair, moving, air conditioning and heating, handyman work, locksmithing, carpentry and furniture assembly, painting and decoration, gas installation and repair, aluminium and PVC windows, and tile installation. Anything that does not fit lands in a general category rather than disappearing.
Coins, and what they are for
Brikoula runs on coins. A coin is not a payment for the work; it is what unlocks a contact. When a connection is worth making, one side spends coins to open the other side's contact details, and from that point the two of you deal directly.
Coins are bought in packages of 500, 1200 or 2500. The number of coins a contact costs depends on the category, because a contact is not equally valuable everywhere. Unlocking a large moving job is not the same proposition as unlocking a small repair, and the pricing reflects that.
Who pays depends on the category
This is the part worth reading twice, because it is the rule most people get backwards.
For most categories, the professional pays. If you post a plumbing job, a cleaning job or a delivery, it costs you nothing. The plumbers and cleaners who want your work spend coins to reach you. You describe the job, you wait, they come to you.
For rental and real-estate sales, it flips. There, the person proposing the mission pays. If you are listing a property, you spend the coins to reach interested people. If you are looking for a place, reaching out costs you nothing.
The logic is the same in both directions: whoever stands to gain commercially from the connection is the one who pays for it. Nobody is charged for simply needing help.
What makes it work
The platform can put your job in front of the right people. It cannot describe your job for you. Requests that get fast, useful replies are specific: what is wrong, where, since when, with a photo. Requests that get ignored are three words long.
That is the whole model. Post what you need, let the right people find it, and deal with them directly.